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Title: The benefits of PSM: An oasis or a mirage?
Author: Awan, Sahar
Bel i Queralt, Germà, 1963-
Esteve Laporta, Marc
Keywords: Gestió de personal
Administració pública
Anàlisi de regressió
Personnel management
Public administration
Regression analysis
Issue Date: Oct-2020
Publisher: Public Management Research Association
Abstract: Scholarly interest in Public Service Motivation has yielded a vast amount of research, exploring its potential for benefitting public-sector organizations through increased employee job satisfaction, enhanced individual performance, employee retention, and enhanced organizational commitment and citizenship behavior. However, a closer inspection of the literature reveals mixed empirical evidence for each impact of PSM. The present study carries out a meta-analysis of five key impacts of PSM to explain the divergence of results in the existing literature. We find evidence of the existence of a true effect for PSM over all the dependent variables, except for turnover intentions. In addition, we find a possible explanation for the mixed empirical evidence found in previous studies. We demonstrate that individual and organizational benefits of PSM are not accrued equally in all public sector workplaces and that the contextual variables legal origin and endemic countrywide corruption influence the extent to which PSM can produce positive outcomes in the workplace.
Note: Versió postprint del document publicat a:
It is part of: Journal of Public Administration Research and Theory, 2020, vol. 30, num. 4, p. 619-635
Related resource:
ISSN: 1053-1858
Appears in Collections:Articles publicats en revistes (Econometria, Estadística i Economia Aplicada)

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