Please use this identifier to cite or link to this item: http://hdl.handle.net/2445/178387
Title: Satisfying experiences: guided tours at cultural heritage sites
Author: Crespi Vallbona, Montserrat
Keywords: Patrimoni cultural
Turisme cultural
Difusió cultural
Cultural heritage
Heritage tourism
Culture diffusion
Issue Date: Apr-2021
Publisher: Taylor and Francis
Abstract: Cultural heritage has become a primary means for attracting visitors to cities, and a source of revenue through the design of guided tours that offer satisfying experiences at heritage sites. The aim of this study is to analyse participation, hedonism, knowledge, local culture and nostalgia as determinants of these experiences. A sample of 568 international tourists responded to a survey after taking a guided tour of Barcelona City Hall (Spain) and the data was used to test the proposed guided experience model by means of structural equation modelling. Results suggest the need to design guided tours with strong doses of active participation and local culture.
Note: Versió postprint del document publicat a: https://doi.org/10.1080/1743873X.2020.1771345
It is part of: Journal of Heritage Tourism , 2021, vol. 16, num. 2, p. 201-217
URI: http://hdl.handle.net/2445/178387
Related resource: https://doi.org/10.1080/1743873X.2020.1771345
ISSN: 1743-873X
Appears in Collections:Articles publicats en revistes (Empresa)

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