Please use this identifier to cite or link to this item: http://hdl.handle.net/2445/20485
Title: Workers' perception of workplace bullying: a cross-cultural study
Author: Escartín Solanelles, Jordi
Zapf, Dieter
Arrieta, Carlos
Rodríguez Carballeira, Álvaro
Keywords: Assetjament psicològic
Anàlisi transcultural
Psychological abuse
Cross-cultural studies
Issue Date: 2011
Publisher: Psychology Press
Abstract: This study is one of the first studies to approach workplace bullying cross-culturally. It sought to compare employees' understanding of workplace bullying in two different world regions: Central America and Southern Europe, regarding three aspects of workplace bullying: psychological vs. physical harassment, hierarchical vs. horizontal bullying, and direct vs. indirect aggression. A convenience sample of 246 workers provided their own definition of workplace bullying through a single, open-ended question. The results showed that employees from Central America emphasized the physical component of workplace bullying more than the Southern European employees. However, similarities in the conceptualization of workplace bullying across both cultures were found as well. Both Southern European and Central American employees defined workplace bullying mainly as a hierarchical phenomenon, where the aggression took the form of direct strategies. Such differences and similarities bring to the field some positive inputs for the development and implementation of different strategies for dealing effectively with this phenomenon.
Note: Vesrsió postprint document publicat a: http://dx.doi.org/10.1080/13594320903395652
It is part of: European Journal of Work And Organizational Psychology, 2011, vol. 20, núm. 2, p. 178-205
URI: http://hdl.handle.net/2445/20485
ISSN: 1359-432X
Appears in Collections:Articles publicats en revistes (Psicologia Social i Psicologia Quantitativa)
Articles publicats en revistes (Grup de Recerca Invictus Investigació)

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