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Title: Escala de satisfacción con el tratamiento recibido (CRES-4): la versión en español
Author: Feixas i Viaplana, Guillem
Pucurull, O.
Roca, C.
Paz, C.
García Grau, Eugeni
Bados López, Arturo
Keywords: Satisfacció del consumidor
Tests psicològics
Consumer satisfaction
Psychological tests
Issue Date: 2012
Publisher: Revista de Psicoterapia
Abstract: The satisfaction of consumers and users with the products and services is an issue that in recent years has been taking more and more importance and now it even reaches psychotherapy. This paper presents the Spanish adaptation of the Consumer Reports Effectiveness Scale (CRES-4)consisting of four items designed to evaluate whether patients are satisfied with the therapy they have received and if it has been perceived as effective or not. Its global score is intended to reflect treatment effectiveness as percived by the patient. Existing studies suggest that the CRES-4 is a good complementary tool to judge, in particular, satisfaction with treatment received.
Note: Reproducció del document publicat a:
It is part of: Revista de Psicoterapia, 2012, vol. 23, num. 89, p. 51-58
ISSN: 1130-5142
Appears in Collections:Articles publicats en revistes (Psicologia Clínica i Psicobiologia)

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