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Title: Store flyer design and the intentions to visit the store and buy: the moderating role of perceived variety and perceived store image
Author: Prediger, Maciel
Huertas García, Rubén
Gázquez-Abad, Juan Carlos
Keywords: Disseny gràfic
Dissenyadors industrials
Conducta dels consumidors
Graphic design
Industrial designers
Consumer behavior
Issue Date: Nov-2019
Publisher: Elsevier
Abstract: Store flyers are still one of the most important marketing communication tools used by retailers to promote new products, announce new stores, and communicate special offers. Considering the important budget share of store flyers as a promotional tool in retailing, retailers and academics are interested in understanding how their design influences consumers' behavior and retailers' performance. This study aims to investigate the influence of store flyer design on the intentions to visit the store and buy. We also investigated the intention to buy a store brand and how the consumer's perceived variety of the retailer's assortment and perceived store image moderate such decisions. A fictitious flyer including real national brands and a fictitious store brand was created for a fictitious supermarket. The methodology included a half-factorial laboratory experiment and a moderator variables analysis. The results suggest that shorter flyers (containing 8 pages) have the strongest impact on the evaluated consumer's decisions. Store perceived variety and perceived image positively affected the relationship between flyer design and the dependent variables.
Note: Versió postprint del document publicat a:
It is part of: Journal of Retailing and Consumer Services, 2019, vol. 51, num. November, p. 202-211
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ISSN: 0969-6989
Appears in Collections:Articles publicats en revistes (Empresa)

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