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Title: Quality improvement in palliative care services and networks: preliminary results of a benchmarking process in Catalonia
Author: Gómez Batiste, Xavier
Caja López, Carmen
Espinosa, Jose
Bullich Marín, Íngrid
Porta Sales, J. (Josep)
Sala Rovira, Carme
Limón Ramírez, Esther
Trelis Navarro, Jordi
Pascual López, Antonio
Puente Martorell, María Luisa de la
Standing Advisory Committee for Palliative Care
Keywords: Tractament pal·liatiu
Palliative treatment
Issue Date: 1-Oct-2010
Publisher: Mary Ann Liebert
Abstract: Background: a wide range of palliative care services has been implemented in Catalonia over the past 20 years. Quantitative and qualitative differences in the organization of palliative care services between districts and settings can result in wide variability in the quality of these services, and their accessibility. Methods: we implemented a benchmark methodology to compare dimensions of care and organization, to identify aspects requiring improvement, and to establish indicators to measure progress. The overall aim was to generate a consensus document for submission to the Department of Health (DoH) of the Government of Catalonia. Results: a Steering Committee convoked a meeting in Barcelona (Catalonia, Spain) and representatives (n = 114) of all the 37 districts within our health care remit (rural, urban, intermediate, and metropolitan) and settings of the health care system (hospitals, social health centers, community, and nursing homes) attended and took part in plenary sessions and workshops to define areas that, in their experience, were considered weak. Twenty-one consensus recommendations achieving high levels of consensus were generated for submission to the DoH. These included the formal definition of the model of care and organization of palliative care services at all levels in the region, the implementation of measures for improvement in different settings and scenarios, systems for continuous care, and facilities for the continuing training of health care personnel. These proposals have since been implemented in a trial region and, depending on the outcomes, will be applied throughout our health service. Conclusion: we conclude that benchmark methodology is valuable in acquiring data for use in improving palliative care organization for patients' benefit.
Note: Reproducció del document publicat a:
It is part of: Journal of Palliative Medicine, 2010, vol. 13, num. 10, p. 1237-1244
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ISSN: 1096-6218
Appears in Collections:Articles publicats en revistes (Infermeria de Salut Pública, Salut mental i Maternoinfantil)
Articles publicats en revistes (Institut d'lnvestigació Biomèdica de Bellvitge (IDIBELL))

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