Social media in healthcare emergency management: insights from Spanish hospitals during the COVID-19 pandemic

Ravenda, Diego; Valencia Silva, Maika; Argilés Bosch, Josep M.; García Blandón, Josep

Please use this identifier to cite or link to this item: https://hdl.handle.net/2445/217138

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DC Field	Value	Language
dc.contributor.author	Ravenda, Diego	-
dc.contributor.author	Valencia Silva, Maika	-
dc.contributor.author	Argilés Bosch, Josep M.	-
dc.contributor.author	García Blandón, Josep	-
dc.date.accessioned	2024-12-17T10:34:11Z	-
dc.date.available	2024-12-17T10:34:11Z	-
dc.date.issued	2024-11-29	-
dc.identifier.issn	2047-0894	-
dc.identifier.uri	https://hdl.handle.net/2445/217138	-
dc.description.abstract	Purpose – This study aims to explore the Facebook communication strategies of Spanish hospitals during health emergencies, focusing on their role in crisis management and public information dissemination.Design/methodology/approach – Automatic topic modelling and deep learning sentiment analysis were applied to analyse 151,738 posts from 274 hospital Facebook pages (March 2020–Feb 2022). Regression analyses were used to explore the relationships between topics, sentiment scores and hospital characteristics (...)	-
dc.format.extent	17 p.	-
dc.format.mimetype	application/pdf	-
dc.language.iso	eng	-
dc.publisher	Emerald Publishing	-
dc.relation.isformatof	Versió postprint del document publicat a: https://doi.org/10.1108/IJES-02-2024-0013	-
dc.relation.ispartof	International Journal of Emergency Services, 2024, vol. 13, num.3, p. 215-231	-
dc.relation.uri	https://doi.org/10.1108/IJES-02-2024-0013	-
dc.rights	cc-by-nc (c) Emerald Publishing, 2024	-
dc.rights.uri	http://creativecommons.org/licenses/by-nc/4.0/	-
dc.source	Articles publicats en revistes (Empresa)	-
dc.subject.classification	Xarxes d'informació	-
dc.subject.classification	Xarxes socials	-
dc.subject.classification	Pandèmia de COVID-19, 2020-	-
dc.subject.classification	Gestió hospitalària	-
dc.subject.other	Information networks	-
dc.subject.other	Social networks	-
dc.subject.other	COVID-19 Pandemic, 2020-	-
dc.subject.other	Hospital administration	-
dc.title	Social media in healthcare emergency management: insights from Spanish hospitals during the COVID-19 pandemic	-
dc.type	info:eu-repo/semantics/article	-
dc.type	info:eu-repo/semantics/acceptedVersion	-
dc.identifier.idgrec	750257	-
dc.date.updated	2024-12-17T10:34:11Z	-
dc.rights.accessRights	info:eu-repo/semantics/openAccess	-
Appears in Collections:	Articles publicats en revistes (Empresa)

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