Saka, Tugce NurayHormiga Pérez, EstherValls Pasola, Jaume2025-07-242025-07-242024-11-081863-6683https://hdl.handle.net/2445/222558This research examines the convergence of digitalisation and managerial capabilities in shaping effective crisis response strategies, with a particular focus on understanding the factors that contribute to managers’ digital reluctance. In a two-wave study conducted during the COVID-19 pandemic (2020–2022) through a Dynamic Managerial Capability (DMC) lens, we incorporate the qualitative data from managers of four coworking spaces into a theoretical model that assesses digitalisation as a determinant of DMC in crisis management. Our findings show that digital sensing, digital seizing, and digital reconfiguration capabilities effectively coordinate the survival process. (...)39 p.application/pdfengcc-by (c) Saka et al., 2024http://creativecommons.org/licenses/by/3.0/es/Planificació estratègicaProcediment del treballPandèmia de COVID-19, 2020-2023TeletreballStrategic planningLabor courtsCOVID-19 Pandemic, 2020- 2023TelecommutingCrisis response strategies: a digital reluctance perspectiveinfo:eu-repo/semantics/article7550132025-07-24info:eu-repo/semantics/openAccess