Arias Aranda, DanielJaría Chacón, Natalia2016-05-032016-05-032014-090012-7361https://hdl.handle.net/2445/98225Servitization is still currently under analysis by the literature regarding the incorporation of services in manufacturing companies in order to create value. Although traditionally companies offered services related to its products, especially guarantees and maintenance, new trends associated to the servitization process has provided these services to a much greater significance as generating added value for the customer.1 p.application/pdfeng(c) Federación de Asociaciones de Ingenieros Industriales de España, 2014Globalització (Economia)Sistemes de comunicacions mòbilsGlobalization (Economics)Mobile communication systemsinfo:eu-repo/semantics/article6431052016-05-03info:eu-repo/semantics/openAccess