Villarejo Carballido, BeatrizPulido, CristinaBotton, Lena deSerradell Pumareda, Olga2020-05-292020-05-292019-031661-7827https://hdl.handle.net/2445/163061This article analyses the evidence obtained from the application of the dialogic model of prevention and resolution of conflicts to eradicate cyberbullying behaviour in a primary school in Catalonia. The Dialogic Prevention Model is one of the successful educational actions identified by INCLUD-ED (FP6 research project). This case study, based on communicative methodology, includes the results obtained from documentary analysis, communicative observations and in-depth interviews. The evidence collected indicates that the implementation of this type of model can help to overcome cyberbullying; children are more confident to reject violence, students support the victims more and the whole community is involved in Zero Tolerance to violence. Key words: cyberbullying; intervention; school; minors; families; teachers; successful educational action11 p.application/pdfengcc-by (c) Villarejo Carballido, Beatriz et al., 2019http://creativecommons.org/licenses/by/3.0/esCiberassetjament escolarEducació primàriaEstratègies d'aprenentatgeGestió de conflictesCatalunyaCyberbullyingPrimary educationLearning strategiesConflict managementCataloniainfo:eu-repo/semantics/article6903642020-05-29info:eu-repo/semantics/openAccess30875775