Muria Maldonado, SergiAlsina Trallero, David2022-03-182022-03-182021-06-18https://hdl.handle.net/2445/184167Treballs Finals de Grau de Matemàtiques, Facultat de Matemàtiques, Universitat de Barcelona, Any: 2021, Director: Sergi Muria Maldonado[en] The Queueing Theory appeared for reducing waiting time in queues. To be able to answer how to find the waiting time in queues, I study some usual models of queues with a previous brief introduction of some necessary concepts in the first part of this thesis. In the second part of the thesis, I adapt the Queueing Theory to High School introducing them the Queueing Theory for the first time and finally studying the results achieved.57 p.application/pdfcatcc-by-nc-nd (c) David Alsina Trallero, 2021http://creativecommons.org/licenses/by-nc-nd/3.0/es/Didàctica de la matemàticaTreballs de fi de grauTeoria de cuesProgramació (Matemàtica)Educació secundària obligatòriaBatxilleratMathematics teaching methodsBachelor's thesesQueuing theoryMathematical programmingSecondary educationBaccalaureate (Secondary school educational programme)info:eu-repo/semantics/bachelorThesisinfo:eu-repo/semantics/openAccess