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Please use this identifier to cite or link to this item: https://hdl.handle.net/2445/214320
Unleashing the power of communication: exploring the dynamics of slack channel networks and project success
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Abstract
Communication is at the center of any human organisation. In this thesis I analyse the communication patterns of employees from a company called Superside by extracting data from Slack, their communication platform, and analysing it as a network. I find that the distribution of users among channels is optimal when looked at from the perspective of robustness. Additionally I analyse the participation of users in conversations and find that the network they form is a scale-free network, which makes the company weaker to targeted attacks (loosing central employees).
In that same line I perform an experiment in order to find out the network related metric to look at when performing layoffs, which turns out to be Betweeness Centrality. Finally I dig into performance and I find indication that projects assigned to overworked employees tend to be delivered late, moreover, I show that the Project Manager’s centrality in the projects plays a significant role on the project being delivered late or on time.
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Treballs finals del Màster de Fonaments de Ciència de Dades, Facultat de matemàtiques, Universitat de Barcelona. Curs: 2022-2023. Tutor: Albert Díaz Guilera
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MUSE WOLDESEMBET, Eyuel. Unleashing the power of communication: exploring the dynamics of slack channel networks and project success. [consulted: 18 of August of 2026]. Available at: https://hdl.handle.net/2445/214320