Clasificación automática de mensajes de un marketplace en función de su contenido

Abstract

[en] This project discloses a solution to a problem that many transactional marketplaces are facing: How to stop users from using the message system of the platform to close the deal with the service provider without paying the fees involved in the transation. Holidog, a marketplace that provides services related to pets, needs to solve this challenge using an autonomous approach. In these pages, you will find the analysis and solution designed for them: A filter based on the content of the messages to filter away the ones that go against the terms and conditions of the platform, with good enough results for production use.