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cc-by-nc-nd (c) Elsevier B.V., 2021
Si us plau utilitzeu sempre aquest identificador per citar o enllaçar aquest document: https://hdl.handle.net/2445/182636

Advertising and quality improving strategies in a supply chain when facing potential crises

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In this paper, we consider a supply chain that faces a potential brand crisis, with one manufacturer deciding quality improvement and global advertising levels, and one retailer determining local advertising effort. The goodwill model proposed by Nerlove and Arrow (1962) is adopted here under the assumption that when the crisis happens, the companies suffer a sharp decrease in the goodwill. We characterize the feedback Nash equilibrium, and then we compare the corresponding quality and advertising strategies and outcomes with those of the case where the potential crises are absent, and where the companies do not invest in quality.(...)

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LU, Lijue, NAVAS, Jorge. Advertising and quality improving strategies in a supply chain when facing potential crises. _European Journal of Operational Research_. 2021. Vol. 288, núm. 3, pàgs. 839-851. [consulta: 22 de gener de 2026]. ISSN: 0377-2217. [Disponible a: https://hdl.handle.net/2445/182636]

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