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Please use this identifier to cite or link to this item: https://hdl.handle.net/2445/224607
Healthy business processes: How a coherent work environment enhances employee well-being
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In this contribution to the journal “Group. Interaction. Organization.” (GIO) we take a health-oriented, salutogenic view on business process management. To close the gap regarding the relevance of business process management for well-being in organizations, we examine through which psychological mechanism healthy business processes can enhance employee well-being. Based on the theory of salutogenesis, we expect that healthy business processes are associated with an increased work-related sense of coherence in employees and thereby also with better employee well-being. We tested our hypotheses in a cross-sectional online study with N = 81 employees who worked with business processes. Results showed that work-related sense of coherence mediated the positive relationship between healthy business processes and employee well-being. Although further research is still necessary to substantiate the causal order of effects, our study indicates that healthy business processes can create a coherent and health-promoting work environment and thus well-being in organizations. Organizations can use this knowledge in designing and implementing healthy business processes and in integrating a health-oriented business process management in the occupational health management.
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RICHTER, Selina S., et al. Healthy business processes: How a coherent work environment enhances employee well-being. Gruppe. Interaktion. Organisation. Zeitschrift für angewandte Organisationspsychologie. 2025. Vol. 56, num. 441-449. ISSN 2366-6145. [consulted: 17 of August of 2026]. Available at: https://hdl.handle.net/2445/224607