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Programa de Doctorat - Informació i Documentació en la Societat del Coneixement

URI permanent per a aquesta col·leccióhttps://hdl.handle.net/2445/15063

Treballs del Programa de Doctorat d'Informació i Documentació en la Societat del Coneixement de la Facultat d'Informació i Mitjans Audiovisuals de la UB.

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    Les biblioteques populars de la Diputació de Barcelona de 1939 a 1945: reflexions sobre el canvi
    (2011-01-18) Losantos Viñolas, Marga; Estivill Rius, Assumpció
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    Museus de Catalunya i web 2.0: estudi de casos
    (2011-01-13) Badell, Joan Isidre; Térmens i Graells, Miquel
  • Miniatura
    logoOpenAccessTreball de fi de màster
    Local e-Government Bench-learning: Towards a new methodological framework to benchmark electronic services provision and adoption in local public administration
    (2010) Batlle Montserrat, Joan; Urbano, Cristóbal
    [eng] A new methodology to benchmark electronic service provision and adoption in local public administration is introduced in the framework of e-government compared with existing ones. This methodology was tested in a first benchmarling survey, led by the research report author, carried out in 2008 with a sample of 15 European cities, whose results ara also discussed. The main innovations of this methodology are the addiction of adoption, beyond provision; an extension of the Baum and Di Maio stages model of e-government with a "web 2.0" stage; a bottom-up services categorisation more suitable to local administrations; and a results presentation based on charts where cities ara placed with respect to average. The survey focus on local asministration is novel, and thus the results themselves. The need of more extensive surveys (of local e-government especially) is revealed, as they will provide more reliable data and allow deeper and more refined analyses. Measuring aoption remains a research challenge; The hypothesis formulation, data analysis and visualisation of the results should be improved for these more extensive surveys, and new scores should be introduced to facilitate temporal comparisons in the future.