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7171-1-27066-1-10-20221030.pdf (301.41 KB)

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Article

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Published version

Publication date

2022-11-04

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cc by (c) Carot Sans, Gerard et al, 2023
Please use this identifier to cite or link to this item: https://hdl.handle.net/2445/207722

In the era of remote access to the healthcare system, the accurate measures of patient’s health complexity is a mainstay for a person-centred service allocation.

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Related resource

https://doi.org/10.5334/ijic.ICIC22118

Abstract

The digital transformation of healthcare systems worldwide has changed the way patients access healthcare services. The ease of access to the system through digital pathways increases the number of requests, often outstripping the capacity for human-driven demand management. The shift from human- to computer-driven patient prioritization and service allocation may jeopardize the patient-centred approach to healthcare delivery. In this context, appropriate tools for measuring patient complexity based on the information available in electronic health records become a mainstay for high-quality, patient-centred care.

Subject

Serveis sanitaris, Administració electrònica

Subject (English)

Health services, Internet in public administration

Citation

Collections

Comunicacions a congressos (Institut d'lnvestigació Biomèdica de Bellvitge (IDIBELL))

Citation

CAROT SANS, Gerard, et al. In the era of remote access to the healthcare system, the accurate measures of patient’s health complexity is a mainstay for a person-centred service allocation. International Journal of Integrated Care. 2022. Vol. 22, num. 3. ISSN 1568-4156. [consulted: 10 of June of 2026]. Available at: https://hdl.handle.net/2445/207722

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