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Please use this identifier to cite or link to this item: https://hdl.handle.net/2445/183882
A Fuzzy Inference System for Management Control Tools
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Despite the importance of the role of small and medium enterprises (SMEs) in developing and growing economies, little is known regarding the use of management control tools in them. In management control in SMEs, a holistic system needs to be modeled to enable a careful study of how each lever (belief systems, boundary systems, interactive control systems, and diagnostic control systems) affects the organizational performance of SMEs. In this article, a fuzzy logic approach is proposed for the decision-making system in management control in small and medium enterprises. C. Mamdani fuzzy inference system (MFIS) was applied as a decision-making technique to explore the influence of the use of management control tools on the organizational performance of SMEs. Perceptions data analysis is obtained through empirical research.
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NICOLÁS ALARCÓN, Carolina, MÜLLER, Javiera and ARROYO CAÑADA, Francisco Javier. A Fuzzy Inference System for Management Control Tools. Mathematics. 2021. Vol. 9(17), num. 2145, pags. 1-19. ISSN 2227-7390. [consulted: 13 of June of 2026]. Available at: https://hdl.handle.net/2445/183882