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Si us plau utilitzeu sempre aquest identificador per citar o enllaçar aquest document: https://hdl.handle.net/2445/121349
User experience and the media: the three-click rule on newspaper websites for smartphones
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Introduction: access to online information is carried out throughout smartphones, so is basic that newspapers websites for these devices are designed from a user experience perspective. This work aims at determining the number of clicks that users are willing to do in order to get the content they are looking for. Methodology: User tests are carried out to observe users' performance and reactions while navigating these websites. The methodological approach is a concurrent design based on triangulation and it includes the collection of quantitative and qualitative data. Results: The number of clicks is not related to failure but it is associated with the perception of difficulty. Discussion and Conclusions: It is advisable for newspapers' mobile websites to include a search engine which allows users to access information straightaway.
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JIMÉNEZ IGLESIAS, Lucía, et al. User experience and the media: the three-click rule on newspaper websites for smartphones. Revista Latina de Comunicación Social. 2018. Vol. 76, num. 595-613. ISSN 1138-5820. [consulted: 23 of June of 2026]. Available at: https://hdl.handle.net/2445/121349