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Please use this identifier to cite or link to this item: https://hdl.handle.net/2445/217375
Why do poor people not take up benefits? Evidence from the Barcelona's B-MINCOME experiment
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Non-take-up, i.e. individuals not applying for a benefit they are eligible for, is a widespread problem limiting the reach of welfare and protection systems. This paper seeks to understand it by means of a theoretical framework comprising two levels of analysis: the claimants' individual characteristics in relation to the information barriers they face, and the administrative logic and functioning regarding the communications strategy used by public institutions. To test the hypotheses of these two levels of analysis, the paper analyses the B-MINCOME pilot scheme, a cash transfer programme implemented in the city of Barcelona between 2017 and 2019. Findings indicate that, although claimants' characteristics may play a significant role, the administrative functioning and the communications strategy are fundamental in determining take-up rates. The conclusions briefly address some of the technical and moral concerns raised by non-take-up.
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LAÍN ESCANDELL, Bru and JULIÀ CANO, Albert. Why do poor people not take up benefits? Evidence from the Barcelona's B-MINCOME experiment. Journal of Social Policy. 2024. Vol. 53, num. 1, pags. 167-188. ISSN 0047-2794. [consulted: 6 of June of 2026]. Available at: https://hdl.handle.net/2445/217375